Saleto Mail Terms of Service

Effective: June 21, 2026 · Last updated: June 28, 2026

These Terms of Service ("Terms") govern your access to and use of Saleto Mail, including mailboxes on saleto.com and related websites, applications, and services (collectively, the "Service"), operated by Simple yes Corp ("Saleto", "we", "us", or "our"). By creating an account, signing in, or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service & Operational Limits

Saleto Mail is an invite-oriented email platform providing mailbox hosting, message delivery, security controls (including spam handling and sender trust lists), optional SMS one-time passcodes for account security, and related features.

To maintain platform stability, high deliverability, and server performance for all users, we reserve the right to enforce structural and operational limits, including but not limited to:

• Maximum storage capacity quotas per mailbox.
• Maximum file size restrictions for inbound and outbound email attachments.
• Hourly or daily transmission caps on outgoing messages (SMTP limits) to prevent system abuse.
• API request thresholds.

We may add, modify, throttle, or discontinue specific technical features, limits, or protocols at any time.

2. Eligibility and Accounts

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. You are responsible for all activity that occurs under your account. You agree to provide accurate, up-to-date registration information, keep your access credentials strictly confidential, and notify us promptly of any unauthorized use or security breach.

3. Invite-Only Mail, Routing Realities, and Inactivity

Saleto Mail is built around invite codes and sender trust layers. Inbound mail from unknown external senders may be systematically filtered to your spam folder until an invite code is validated or the sender is explicitly marked safe. You are responsible for configuring and managing your invite codes, safe sender lists, and blocked domain preferences.

Email is structurally a "store-and-forward" protocol. While we maintain industry-standard protocols, we do not guarantee the instant delivery, receipt, or routing timeline of any specific message. Delivery may be impacted or delayed by external mail network status, remote mail server graylisting, or DNS propagation issues out of our direct control.

Account Inactivity and Abandonment

To protect rare domain resources and prevent security exploits on dormant mailboxes, accounts that remain completely inactive (no logins or active mail routing) for a continuous period of 180 days may be flagged as abandoned. Saleto reserves the right to suspend or terminate inactive accounts, purge accumulated mailbox contents, and reclaim the custom mailbox address following prior notification to your recovery contact email.

4. Acceptable Use & Infrastructure Protection

You agree to use Saleto Mail exclusively for lawful, standard communications. You explicitly agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Send spam, bulk unsolicited marketing, deceptive phishing campaigns, malware, or fraudulent content.
• Harass, threaten, defame, stalk, or abuse others.
• Attempt to bypass application security, access another user's mailbox without authorization, or perform automated scanning, probing, or vulnerability testing on our systems or infrastructure networks.
• Impersonate any person or entity or misrepresent your affiliation.
• Interfere with or disrupt the Service or its core email routing infrastructure (including mail bombing, deliberate IP reputation degradation, or intentional manipulation of SPF, DKIM, or DMARC records).
• Utilize automated scripts or bots to programmatically generate accounts or scrap mail databases.

We reserve the right to audit technical logs, investigate suspected system violations, and immediately suspend or permanently terminate accounts that create security, legal, reputation, or operational risks to our platform or our infrastructure partners.

5. SMS Messages

If you provide a mobile number, check the SMS consent box, and request a verification or recovery code, you consent to receive SMS text messages from Saleto Mail containing one-time passcodes for account security. Message frequency is up to 5 messages per month, triggered strictly when you explicitly request a code. Message and data rates may apply. Reply STOP to opt out and HELP for help. Mobile opt-in data and consent are strictly confidential and will not be shared with third parties for their own marketing programs. See our SMS Opt-In disclosure.

6. Linked Accounts

You may link multiple Saleto mailboxes to switch between them seamlessly without re-entering passwords, subject to validation and approval by the respective mailbox owners. Account linking does not merge distinct billing plans, storage quotas, or legal liabilities between separate accounts. You may decouple or unlink accounts at any time from your mailbox profile settings.

7. Content License & Our Core Privacy Guarantee

You retain complete ownership of all content, message body text, HTML markup, graphics, and attachments you transmit or receive through the Service.

To operate the platform effectively, you grant Saleto a limited, secure, and worldwide license to host, process, transmit, and display your content solely as necessary to run the Service for you. In alignment with our strict Privacy Policy, this license is restricted to automated, algorithmic parsing utilities—such as compiling internal search indices, running server-side malware scans, and executing spam filters.

We do not read, humanly review, or scan your email text or attachments to build profiles or serve targeted advertisements.

The Saleto name, logos, custom application software, and branding elements are our exclusive property and may not be copied or used without prior permission.

8. Privacy and Security

Our data collection, usage practices, security frameworks, and strict 30/60-day data retention timelines are governed by our Privacy Policy, which is fully incorporated into these Terms.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, COMPLETELY ERROR-FREE, SECURE, TIMELY, OR FREE OF MALICIOUS OR HARMFUL UTILITIES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALETO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF USD $100 OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE IMPACTED EVENT.

11. Indemnification

You agree to defend, indemnify, and hold harmless Saleto and its corporate affiliates from and against any third-party claims, liabilities, damages, losses, and expenses arising out of your misuse of the Service, your transmitted message content, or your violation of these Terms.

12. Account Termination & Purge Timelines

You may delete your account permanently at any time from your Profile settings. Upon account termination, all associated profile parameters, message archives, and transmission metadata enter an automated teardown cycle, which permanently purges your production records within 30 days and completely overwrites disaster recovery backups within a maximum of 60 days, as specified in our Privacy Policy.

We may also suspend or terminate access if you violate these Terms or if required for immediate infrastructure security or legal compliance. Provisions that by their natural architecture should survive termination will survive.

13. Changes to Terms

We may update these Terms from time to time to align with new legal structures or service changes. If we execute material updates, we will post the revised version inside the platform dashboard and update the "Last updated" date. Continued use of Saleto Mail after modifications take effect constitutes explicit acceptance of the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles. Any legal disputes or claims arising out of these Terms or the Service will be resolved exclusively in the state or federal courts located in Dallas County, Texas, unless otherwise restricted by applicable local consumer protection mandates.

15. Contact and Support Information

For legal inquiries, notices, or platform support regarding these Terms, please contact our compliance desk:

Simple yes Corp
11551 Harry Hines Blvd, Dallas, TX 75229, USA
Email: legal@saleto.com
Phone: +1 (833) 309-5145